All Items are made to order. Standard wait time is eight business days. Business days are Monday-Friday. Weekends are not business days (we need a little time off too). When your item is ready to ship you will recieve tracking information via email. If you have any questions or concerns about your order we are always here to help. Please feel free to contact us by email or phone (216) 410-5096. Your order will be shipped USPS First Class or USPS Priority Mail depending on what you choose at checkout. *We are not responsible for lost or damaged items due to carrier error or theft but we will always do our best to help you in any way. If a shipping error is made on our end we will honor your order 100%.
The Same information above applies with the exception that all orders over 4 lbs. Must be Shipped Priority Mail. We are also not responsible for any Customs Fees or Duties charged to you by your local customs agencies. Note that Priority Mail is more expensive but it is recommended for international orders so that your items take less time during shipping and are insured.
Returns are not accepted unless an item is somehow defective, in which case it will be remade and replaced, all you need to do is contact us. Why do we not do returns? Put simply, these items are handcrafted with care. Hours are spent crafting each one, measuring, cutting, line detail, hole punching, stitching, sanding, edging, burnishing, logo placement, and waxing. It is a very time consuming process. We give you a lot of information so you can make a clear choice on what will suite your needs and we are always available for questions and adjustment requests in advance of making your order.
Promtion Codes & Coupons:
Only one promotion code or coupon can be used per order.
Phone: (216) 410-5096
Speakeasy Leather is Proudly Located in Historic Philadelphia, PA USA